Refund Policy
General Policy
Ssmileathon registration fees are non-refundable. Once the registration is confirmed, we do not offer refunds for participation in any category.
Exceptions
In extraordinary circumstances, such as event cancellation by Ssmileathon organizers or verifiable technical issues during the payment process, refund requests may be considered on a case-by-case basis.
Refund Process
If you believe your situation falls under the exceptional circumstances, please contact our support team at info@ssmileathon.com with your registration details and a clear explanation of the circumstances.
Processing Time
Refund requests, if approved, will be processed within 10-14 business days. The refund will be issued to the original payment method used for the transaction.
Cancellation Policy
If you need to cancel your registration, please notify us as soon as possible. While refunds are not typically offered, we may be able to transfer your registration to another individual or to a future event, at our discretion.
Changes to Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page.
Contact Us
If you have any questions about our refund policy, please contact us at info@ssmileathon.com.
Partner Information
Macula Healthcare Pvt Ltd, with the registered address #552, II B Cross III Stage III Block Basaveshwarnagar, Bengaluru 560079 is managing the website related transactions. The payment is facilitated through RazorPay and the payments are collected through RazorPay's Pages indirectly or through embed links in the website www.ssmileathon.com